Terms of Service

📄 Terms of Service

Effective date: May 13, 2026

Welcome to our website! By using our services, you agree to the following terms. Please read carefully before use.

1. User Qualification

• You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to access or make a purchase on our website. By using our services, you confirm that you meet this requirement.

2. Product Information

• All models, actors and actresses appearing or included in any images and videos depicted on lovedollhaven.com (the “Site”) are silicone/TPE sex dolls (not real people) and are 18 years of age or older. All other visual depictions displayed on the Website (including those depicting sexually explicit acts) are simulations only. For all visual depictions displayed on the Website, all individuals depicted in such visuals were 18 years of age or older at the time of creation. LovedollHaven is not the primary producer of any visual content contained on the Website; the original records of the materials contained on the Website are maintained by the record keeper of each primary producer.

3. Products & Use

• LovedollHaven all sells adult novelty items intended strictly for personal use. Our sex dolls are sold as artistic and recreational products. Any illegal or abusive use is strictly prohibited.
• We reserve the right to refuse service or cancel orders at our sole discretion if we suspect fraudulent activity, violations of these terms, or misuse of our products.

4. Order and Payment

• All orders must be paid online, and we support multiple payment methods;
• We reserve the right to reject or cancel orders (such as payment failure, suspected fraud, etc.);
• The price of the product is subject to the final settlement page.

5. Shipping and Delivery

• We ship discreetly worldwide. Orders shipped to countries outside the EU, the US, and Canada may be subject to import duties or taxes, which are the buyer’s responsibility. Please contact us before purchasing.
• Estimated delivery times vary by region and product type.
• You are responsible for providing accurate shipping details. If a shipment is returned due to incorrect or incomplete information, reshipping fees will apply.

6. Return Policy

• Due to the personal and intimate nature of our products, all sales are final. For hygiene and safety reasons, we do not accept returns or exchanges unless the item is defective or damaged upon arrival.
• If you receive a damaged or incorrect item, notify us within 48 hours of delivery with photos and details.

7. User Conduct

• You agree not to use this site for any illegal or public moral violation behavior, and not to post obscene, violent or false content.

8. intellectual property

• All content on this website—including images, videos, text, branding, and product descriptions—is the property of LovedollHaven. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Disclaimer

• Our company is not responsible for product damage or safety issues caused by improper use, use beyond the scope of use, or human-caused damage.

10. Changes to the Service

• We have the right to modify the terms or service content at any time. The modified terms will be published on the website and will take effect immediately.

11. Applicable Law

• These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK.